New hybrid work philosophy launched by Atradius


Wales-headquartered commercial credit insurer Atradius has launched a new hybrid work policy offering staff the option of working from home over the long term.

The new way of working will offer Atradius staff the opportunity to spend up to 40% of the time working remotely. The ‘hybrid work philosophy’ was developed by Atradius, which is headquartered in the UK in Cardiff Bay, in consultation with staff, with a clear preference identified for maintaining an element of remote work. The ability to work remotely will be voluntary, giving staff the choice of where to work.

Anne Middleton, Head of Human Resources for Atradius UK & Ireland said:

“Flexible working was already a growing movement for businesses, although much more gradual than we’ve seen over the past 18 months. The pandemic has greatly accelerated this trend and accelerated the implementation of infrastructure to support routine home work. At Atradius, the way our staff continued to run the business almost entirely remotely during the pandemic was impressive, incorporating new technologies and new ways of working to operate and communicate effectively.

However, facetime is irreplaceable in allowing us to maintain the strong relationships with the clients and brokers for which we are known, while being able to innovate and collaborate for the long term. Therefore, a hybrid solution between office and remote work offers the ideal balance for the best of both worlds.

To support hybrid work, Atradius has launched a new support program comprising wellness webinars, social connectivity initiatives and light hands-on workshops designed to equip staff with the skills to work effectively remotely and instill culture of Atradius. This follows the deployment of a new technology and communications infrastructure as well as large-scale IT support and training. While the hybrid work philosophy is stable, as a new structure it will be continually reviewed to ensure that it evolves to best meet the needs of the staff and the business at large.

Anne Middleton added:

“Good mental health and employee engagement are among our core values ​​at Atradius. We believe that the flexibility of a hybrid work philosophy provides a better balance, allowing staff to feel more fulfilled, achieve a better work-life balance while increasing productivity and efficiency.


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